Generating dialog system workspaces
US11544478B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 4, 2020 |
| Grant date | Jan 3, 2023 |
| Priority date | — |
| Expiry date | Apr 24, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/10
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Methods, systems, and computer program products for generating dialog system workspaces are provided herein. A computer-implemented method includes obtaining (i) a set of policy documents and (ii) a set of initial questions; identifying at least one of the policy documents in the set of policy documents that is relevant to answering a given one of the initial questions in the set of initial questions; generating, based at least in part on an analysis of said identified policy document, (i) at least one follow-up question to said given initial question and (ii) two or more candidate answers to said at least one follow-up question; generating a dialog tree comprising at least (i) a parent node corresponding to the at least one follow-up question and (ii) child nodes corresponding to the two or more candidate answers; translating the dialog tree into a dialog workspace; and deploying the dialog workspace in an intelligent dialog system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.