Patent · US Active

System and method for queuing a communication session

US11546471B2 · kind B2 · utility

1Cited by
331References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateMay 16, 2019
Grant dateJan 3, 2023
Priority date
Expiry dateMay 16, 2039

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2203/407
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

A system and method including receiving a request to enqueue a communication session; adding the communication session to the queue of a plurality of communication sessions; upon adding the communication to the queue, transferring control logic to the configured wait-state application; receiving a dequeue request initiated by a second entity; in response to the dequeue request, managing the procession of communication sessions in the queue; and dequeuing a communication session from the queue.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.