Patent · US Active

Method for measuring operation performance of intelligent information system

US11552862B2 · kind B2 · utility

0Cited by
0References
10Claims
0Family size

Assignee

Inventor

Key dates

Filing dateOct 31, 2019
Grant dateJan 10, 2023
Priority date
Expiry dateOct 31, 2039

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L43/0876
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

The present invention relates to a method for measuring an operation performance of an intelligent information system which is a platform to support automatic collection and analysis for measuring a performance of an operating information system. The method according to the present invention includes: a planning step of establishing a plan for evaluating an operation performance by registering basic evaluation information for evaluating the information system and setting an evaluation condition including a measurement criterion of a measurement time or a measurement schedule; an evaluation step of performing cost evaluation required for operating the information system, utilization evaluation of determining a utilization frequency and a utilization type, quality evaluation of evaluating the quality of the information system by calculating a measurement index related to a failure of the information system and collecting user satisfaction, and task performance evaluation of determining whether the number of users connected or registered into the information system increases and whether a performance goal is achieved; and an analysis and diagnosis step of converting the result value i…

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.