Patent · US Active

Using a machine learning module to rank technical solutions to user described technical problems to provide to a user

US11556817B2 · kind B2 · utility

0Cited by
4References
20Claims
0Family size

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Key dates

Filing dateMay 6, 2020
Grant dateJan 17, 2023
Priority date
Expiry dateMay 12, 2041

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06N20/00
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Provided are a computer program product, system, and method for using a machine learning module to rank technical solutions to user described technical problems to provide to a user. A solutions database is searched to determine a result set of answer files having keywords related to keywords of a technical problem in a user description. The result set of answer files, the user description of the technical problem, user profile information, and technical specifications of the computing system are provided as input to a machine learning module. The machine learning module outputs ranks of the answer files in the result set. A subset of answer files in the result set is selected based on ranks of the answer files in the result set and returned to the user.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.