Pre-packaging and pre-configuration of software products using chatbots
US11562410B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 17, 2020 |
| Grant date | Jan 24, 2023 |
| Priority date | — |
| Expiry date | Oct 11, 2041 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/02
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Methods, systems, and computer program products for pre-packaging and pre-configuring software products using chatbot message exchanges with users are described. Embodiments may include receiving a user inquiry, initiating a first chat session comprising a primary chatbot within a user interface, receiving user request data corresponding to a first string of communications, and determining a product based on the user request data. Responsive to determining the product, embodiments may include initiating a second chat session comprising a secondary chatbot configured to elicit product feature information about the product within the user interface; receiving product data corresponding to a second string of communications comprising the product feature information; determining product package parameters based on product information; determining executables to provide the product based on user request data, product feature information, and product package parameters; and compiling the executables in respective groups based user requirements and user characteristics.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.