Multi-channel engagement platform converter
US11563711B2 · kind B2 · utility
0Cited by
12References
21Claims
0Family size
Assignee
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Key dates
| Filing date | Jul 20, 2021 |
| Grant date | Jan 24, 2023 |
| Priority date | — |
| Expiry date | Jul 20, 2041 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/42
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Conversion of communications from a first device over a firsts communication channel to a second communication channel that is utilized by a second communication device such that an enterprise employee can interface with and communication with a customer using the customer's preferred channel or application for communication.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.