Method and apparatus for parsing and representation of digital inquiry related natural language
US11568007B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 27, 2019 |
| Grant date | Jan 31, 2023 |
| Priority date | — |
| Expiry date | Mar 1, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0633
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
An e-commerce voice representation system is provided and generally includes a server, a database, and a customer computing device. The server may generate a hierarchical ontology to semantically represent user queries generated by the customer computing device. The server may receive from the customer computing device data representing an e-commerce user query. The server may parse the e-commerce user query based on syntactic dependencies between the words in the e-commerce user query and translating those dependencies into semantic relations between the words. The received e-commerce user query may be tagged with actions, entities, and properties of the hierarchical ontology. Identified products may be linked to conceptual classes of the hierarchical ontology. Syntactic dependencies between words of the e-commerce user query may then be determined, and a semantic representation of the e-commerce user query may be generated based on the syntactic dependencies and mapping rules.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.