Analytics-driven recommendation engine
US11574026B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 16, 2020 |
| Grant date | Feb 7, 2023 |
| Priority date | — |
| Expiry date | Nov 22, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06393
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A device may transmit questionnaires to a set of client devices, wherein the questionnaires include a set of questions that relate to an internal entity experience attribute and/or an external entity experience attribute. The device may receive a set of questionnaire responses and correlate the set of questionnaire responses with contextual data relating to an entity. The device may process, using a machine learning model trained based on data relating to one or more other entities, the set of questionnaire responses and the contextual data to identify a set of features and a set of feature ranks. The device may select a subset of features based on the set of feature ranks and a set of influence thresholds. The device may generate a set of recommendations associated with the subset of features and communicate with one or more other devices to implement the set of recommendations.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.