Return and replacement protocol (RRP)

US11586488B2 · kind B2 · utility

Assignee

• Cisco Technology, Inc. · US

Inventors

• Kailash Chandra Panda · Tarasingi, IN
• Samir Kumar Patro · Kanchinakote, IN
• Pon Murugesh P · Komangalam, IN
• Guru Prasanna Prusty · Survanagiri, IN
• Varun Mahajan · Noida, IN
• Sumit Gupta · San Jose, US

Key dates

• Filing date: Aug 19, 2019
• Grant date: Feb 21, 2023
• Expiry date: Jul 19, 2041

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04L63/0892
• WIPO field: Computer technology
• WIPO sector: Electrical engineering

Abstract

Systems and methods provide for managing faulting network devices. A first network device can receive an error. The first network device can generate one or more frames including data indicative of the error. The first network device can broadcast the one or more frames to one or more neighboring network devices. It may be determined that the first network device is inaccessible. The first data can be retrieved and presented from a second network device among the one or more neighboring network devices. In some embodiments, a network management system can utilize the first data to generate a machine learning model that classifies whether network devices are instances of network devices designated for a Return Merchandise Authorization (RMA) process. In some embodiments, the network management system can apply the first data to a machine learning classifier to determine whether to initiate the RMA process for the first network device.