Service issue source identification in an interconnected environment
US11586491B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 27, 2021 |
| Grant date | Feb 21, 2023 |
| Priority date | — |
| Expiry date | May 27, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2201/865
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A first service's exhibition of a first symptom while executing a set of transactions is detected. A graph is constructed representing data flow between a set of services including the first service. By traversing the graph, a set of candidate services is constructed, a candidate service in the set of candidate services comprising a service exhibiting the first symptom, the set of candidate services including the first service. A probability of a first cause is evaluated, for the candidate service. At a problem service in the set of candidate services, a problem cause is ameliorated, the problem service identified using the set of candidate services and the probability of the first cause, the problem cause causing the first symptom.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.