Omnichannel intelligent negotiation assistant
US11593685B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 21, 2022 |
| Grant date | Feb 28, 2023 |
| Priority date | — |
| Expiry date | Feb 21, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q50/188
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
An omnichannel intelligent negotiation assistant for generating timely, contextual negotiation assistance to a negotiator. The invention includes a semantic term extractor for converting a contract document into a negotiable term sheet. An omnichannel listener captures all negotiation inputs associated with a negotiation event, sequences each negotiation input by time, and analyzes the sentiment of the negotiation inputs in the context of a term sheet. The resulting annotated negotiation input stream is processed by an intervention generator that includes models of the parties and the negotiation itself as well as a referent negotiation model. The intervention generator includes a game theoretic model that, in concert with a trade-off matrix, allows the intervention generator to produce timely contextual interventions to the negotiator that assist in achieving a superior resulting negotiated agreement.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.