Subscriber feedback mechanism for real-time network service upgrade
US11595247B1 · kind B1 · utility
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20Claims
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Key dates
| Filing date | Oct 6, 2021 |
| Grant date | Feb 28, 2023 |
| Priority date | — |
| Expiry date | Oct 6, 2041 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L43/065
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Architectures and techniques are presented that provide an improved mechanism for a subscriber entity to report to a network provider a network issue that affects the performance of an application that uses a service provided by the network provider. The improved mechanism can enable fine granularity with respect to the network issue by identifying the issue on a per-session basis. In response to feedback data that is reported by the subscriber entity, the network provider can perform self-healing or other upgrade techniques to rapidly remedy the network issue.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.