Systems and methods for predictive in-transit shipment delivery exception notification and automated resolution
US11605048B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 8, 2017 |
| Grant date | Mar 14, 2023 |
| Priority date | — |
| Expiry date | Sep 4, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/06
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A shipping management system includes one or more computer systems coupled to a network and a data storage device. The shipping management system uses one or more ingest modules to collect shipping information from the computer systems of multiple carriers. The shipping management system uses one or more normalization modules to normalize carrier specific data. The shipping management system uses one or more prediction modules to analyze the normalized shipping information using a set of prediction rules. The shipping management system identifies carrier exceptions and generates predicted exceptions based on the normalized shipping information. The shipping management system can selectively generate notifications, take actions, and/or resolve identified and generated exceptions.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.