Interactive analytics platform responsive to data inquiries

US11605140B2 · kind B2 · utility

Assignee

• OPower, Inc. · US

Inventors

• Lawrence Han · San Francisco, US
• Suryaveer Singh Lodha · Berkeley, US
• Daniel Bloomfield Ramagem · Derwood, US
• Michael Ian Kristopher Eaton · Redwood City, US
• Nowell Boardman Strite · Huntington Center, US
• Aaron Tsai Otani · San Mateo, US
• Khanh Duc Nguyen · Washington, US

Key dates

• Filing date: Mar 27, 2020
• Grant date: Mar 14, 2023
• Expiry date: Sep 27, 2040

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0283
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Various aspects of the subject technology relate to systems, methods, and machine-readable media for an interactive analytics platform responsive to data inquiries. These aspects include identifying a request for energy consumption data of an energy user from a user in a live interaction with the energy user. A utility bill as well as energy consumption data associated with the second user may be retrieved using an authentication of the second user. Energy consumption factors that influence a billing amount of the utility bill may be identified based on the energy consumption data. An interface with specific billing insights that correspond to the energy consumption factors is generated. The specific billing insights provide an explanation as to why the billing amount of the utility bill exceeded a cost expectation of the second user. The interface mapped with the utility bill may be provided for display.