Virtual subject matter expert provisioning
US11615330B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 18, 2020 |
| Grant date | Mar 28, 2023 |
| Priority date | — |
| Expiry date | Aug 9, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/016
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Provisioning a virtual subject matter expert (SME) can include hosting the virtual SME on computer hardware communicatively coupled with a data communications network. The virtual SME can comprise a set of actions that are configured by a technology vendor. As configured, the actions can support a technology that is supplied to a client by the technology vendor. Access to the virtual SME can be provided on a provisioning platform communicatively coupled to the data communications network. The virtual SME can be provisioned to the client in response to a request from the client conveyed via the data communications network. The virtual SME can be provisioned to the client by operatively coupling the virtual SME with an enterprise information technology domain that includes the technology supplied to the client by the technology vendor.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.