Patent · US Active

System and method for providing uniform tracking information with a reliable estimated time of arrival

US11620608B2 · kind B2 · utility

0Cited by
17References
21Claims
0Family size

Assignee

Inventors

Key dates

Filing dateFeb 28, 2019
Grant dateApr 4, 2023
Priority date
Expiry dateSep 23, 2039

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q10/0834
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

A system can comprise one or more processors; and one or more non-transitory computer-readable media storing computing instructions configured to run on the one more processors and perform a method for providing uniform tracking information, in a standard format, based on tracking information provided by multiple delivery driver networks, each having different hardware and software platforms. The method in this embodiment can comprise: receiving a user tracking request from a customer; receiving driver tracking information from the platform of the delivery driver network of the driver selected for the grocery delivery; converting the driver tracking information into uniform tracking information in a standard format; and providing the uniform tracking information, with an accurate estimated delivery time, to be rendered on a user interface of a user device of the customer. The method in this embodiment can be configured to generate the uniform tracking information by: incorporating into the uniform tracking information, as the estimated delivery time, either (a) an estimated time of arrival, determined by the method, based on the driver geographic location, the delivery route, and t…

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.