Method and system for graph-based problem diagnosis and root cause analysis for IT operation
US11636090B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 15, 2020 |
| Grant date | Apr 25, 2023 |
| Priority date | — |
| Expiry date | Aug 4, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/9024
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A computer-implemented method, system, and non-transitory machine readable medium for a graph-based analysis for an Information Technology (IT) operations includes generating a temporal graph by extracting one or more of operation objects, relations and attributes from operation data of workloads distributed across a plurality of levels of the IT operation within a predetermined time window. Anomalies are detected from the extracted operation data and annotating corresponding objects in the graph. A directional impact between corresponding objects on the temporal graph is determined, and the temporal graph is refined based on the determined directional impact. Accessible paths in the temporal graph indicating error propagation are searched, and potential causes for the detected anomalies in the temporal graph are identified. A list of the potential causes of the anomalies is generated, and a root cause ranked for each of the corresponding objects in the temporal graph.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.