Systems and methods for a metadata driven integration of chatbot systems into back-end application services
US11637792B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 10, 2019 |
| Grant date | Apr 25, 2023 |
| Priority date | — |
| Expiry date | Jan 18, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/51
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
The present disclosure generally relates to systems and methods for efficiently and dynamically integrating a chatbot into an application service. More specifically, the present disclosure relates to systems and methods that dynamically build custom components that enable the chatbot to communicate and facilitate the use of the application service directly from the chatbot application. Accordingly, the systems and methods described herein provide the benefit of integrating the chatbot application into an application service without having the application developer write code for the integration, thereby enhancing the computational efficiency of the integration and the reliability of the application service when new services or service functionality are added or modified.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.