System and method for adapting workflows based on time to respond
US11640759B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 1, 2021 |
| Grant date | May 2, 2023 |
| Priority date | — |
| Expiry date | Dec 1, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG08B26/001
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
Techniques for adapting workflows based on time to respond are provided. An electronic indication that a trigger has been detected by a sensor is received. The workflow server is configured to execute an action in a workflow in response to the trigger. An alert is sent to a device associated with a user to request a response from the user. Reception of the response is the action in the workflow. The response from the user is received. It is detected that a current response time for the trigger exceeds a threshold response time. A pattern that indicates response times for triggers of the trigger type recurrently exceed the threshold response time is detected. A proposed modification to the workflow or to a standard operating procedure (SOP) of an entity is generated. An electronic message is sent to a system administrator that recommends implementing the proposed modification.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.