Dialog management system
US11646035B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 22, 2020 |
| Grant date | May 9, 2023 |
| Priority date | — |
| Expiry date | May 7, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/228
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Techniques for determining an intent for a user input in a dialog are described. The system processes historic interaction data that is structured based skills and intents, with each skill-intent pair being associated with one or more past user inputs received by the system, one or more sample inputs, and one or more alternative representations of the user inputs. Based on processing of the historic interaction data and dialog data of previous turns of the dialog, the system determines potential intents for the user input of the current turn of the dialog. The potential intents may correspond to a presently active skill or another skill, enabling the user to interact with another skill during the dialog.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.