Holistic service advisor system
US11651197B2 · kind B2 · utility
0Cited by
6References
12Claims
0Family size
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Key dates
| Filing date | Mar 4, 2020 |
| Grant date | May 16, 2023 |
| Priority date | — |
| Expiry date | Sep 21, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N3/08
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system for neural networks and virtual agents is provided. A computing device analyzes (i) one or more consumer requests and (ii) one or more underlying attributes. A computing device generates a threshold level of prediction of a response profile based on, but is not limited to, output data from the neural network. A computing device distributes the predicted response from the neural network to one or more cognitive service agents.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.