Mapping of intelligent transport systems to remote support agents
US11661089B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 3, 2020 |
| Grant date | May 30, 2023 |
| Priority date | — |
| Expiry date | Sep 8, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG08G1/20
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
A remote support system facilitates assignment of vehicles to remote support agents for providing teleoperation or other remote support services. The remote support system may generate assignments based on a mapping function that optimizes various parameters based on sensed data associated with the vehicle, a requested service mode of the vehicle, or other factors. In some situations, the remote support server assigns a redundant set of remote support agents to a vehicle that provide similar command streams. The vehicle selects between the command streams to minimize latency or another performance parameter. Alternatively, the remote support server assigns multiple diverse remote support agents to a vehicle that generate diverse command streams. A proxy agent then generates a consensus command stream for providing to the vehicle.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.