Risk relationship resource allocation servicing system and method

US11663671B2 · kind B2 · utility

Assignee

• HARTFORD FIRE INSURANCE COMPANY · US

Inventors

• Erik R. Lord · Sorrento, US
• Thomas F. Morgan · Wethersfield, US
• Brian L. Fresher · Haddam, US
• Armand J. Minutillo · Farmington, US
• Cynthia D Finley · East Lyme, US
• Marie C. Norcia · Spencer, US
• Jonathan Brown · Glastonbury, US
• Willis D Schmidt, Jr. · Southington, US

Key dates

• Filing date: Jan 22, 2019
• Grant date: May 30, 2023
• Expiry date: May 16, 2039

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/06315
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A system may receive a first resource allocation request (associated with a first company) from a first entity. The system may determine that the first request is not associated with a risk relationship and arrange for it to be processed via a claim servicing entity. Information about the first request may then be routed to a request handler device for processing and a communication with a first graphical indication may be generated. The system may also receive a second resource allocation request (associated with the first company) from a second entity and determine that it is to be processed via a risk. The system may then route information about the second request to a request handler device for processing and generate a communication with a second graphical indication. Note that the request handler device may be the same device that received the information about the first request.