Patent · US Active

Problem management in a user system

US11683184B2 · kind B2 · utility

0Cited by

2References

20Claims

0Family size

Assignee

International Business Machines Corporation · US

Inventors

Stefan Renner · Leonberg, DE
Christian Wilhelm Paul Hoerst · Eppelheim, DE
Johannes Severin Kern · Hessenhöfe, DE
Felix Beier · Haigerloch, DE

Key dates

Filing date	Nov 23, 2020
Grant date	Jun 20, 2023
Priority date	—
Expiry date	Sep 23, 2041

Classification

Technology area (CPC H)Electricity
CPC primaryH04L9/3073
WIPO fieldComputer technology
WIPO sectorElectrical engineering

Abstract

The present disclosure relates to a problem management method for a user system. A method may include detecting an error in the user system. A signed package may be provided in accordance with the detected error, wherein the package comprises at least a script. The user system may verify the authenticity of the package using a signature of the package, and may execute the script if the package is authentic.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.