Patent · US Active

System, method, apparatus, and computer program product for providing mobile device support services

US11683671B2 · kind B2 · utility

0Cited by
40References
33Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJan 21, 2021
Grant dateJun 20, 2023
Priority date
Expiry dateJan 21, 2041

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04W84/12
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.