Feedback prioritization system
US11689432B1 · kind B1 · utility
0Cited by
5References
33Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Mar 31, 2022 |
| Grant date | Jun 27, 2023 |
| Priority date | — |
| Expiry date | Mar 31, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/5074
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
The present disclosure generally relates to a feedback processing service that can receive customer input, as customer feedback corresponds to a service context. The feedback processing service aggregates semantically similar feedback as a cluster. Then, the feedback processing service can prioritize each of the clusters by ranking each of the clusters.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.