Item affinity processing
US11704717B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 24, 2020 |
| Grant date | Jul 18, 2023 |
| Priority date | — |
| Expiry date | Feb 17, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0603
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Item codes for items are mapped to multidimensional space as item vectors based on transaction contexts. Similarities between item codes are based on distances between the item codes within the multidimensional space. Substitute items for out-of-stock items are automatically identified based on the item similarities and based on collected feedback from transactions. The substitute items are provided in real time to customers during transactions, item picking services during item fulfillment, and shelf management services for item shelf stocking. In an embodiment, the substitute items are further determined based on a specific transaction history for a given customer and specific feedback collected for the given customer from the specific transaction history.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.