Software user assistance through image processing
US11709691B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Sep 1, 2021 |
| Grant date | Jul 25, 2023 |
| Priority date | — |
| Expiry date | Sep 1, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Software User Assistance (UA) is afforded from captured User Interface (UI) screen images, with reference to persisted Machine Learning (ML) models. The captured screen images are processed—e.g., using rasterization, Optical Character Recognition (OCR), and/or establishment of a coordinate system—with individual UI elements being determined therefrom. Referencing the persisted ML models, the software application/application state for the captured image is identified. UA data relevant to that application/application state is generated from the model, and then provided to the user (e.g., in a text box overlying the UI screen). Through the capture and processing of UI screen images, embodiments afford a homogenous UA experience for installation, maintenance, and/or upgrade of heterogeneous members of a larger overall landscape, over software lifecycles. Embodiments may be deployed locally on a frontend computer, in order to avoid exporting UI images due to privacy and/or security concerns.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.