In-app failure intelligent data collection and analysis
US11714699B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 22, 2021 |
| Grant date | Aug 1, 2023 |
| Priority date | — |
| Expiry date | Sep 9, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2201/83
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Intelligent collection and analysis of in-app failure data is disclosed herein. Upon an application failure in a client device, the client device may collect failure information uniquely identifying a specific failure and provide the failure information to an analysis system. The analysis system may identify a specific failure that identifies the application and a specific portion of the code in the application, based on the failure information and match an action correlated to the specific failure where the action is uniquely designed to resolve the specific failure in the application. The action may include instructions for the client device used to intelligently lead to a resolution of the specific failure. The analysis system may transmit the action to the client device to perform the action and provide any follow up information to the analysis server. The analysis server may use the information to further analyze the specific failure.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.