Intelligent network operation platform for network fault mitigation

US11714700B2 · kind B2 · utility

Assignee

• ACCENTURE GLOBAL SOLUTIONS LIMITED · IE

Inventors

• Sanjay Tiwari · Meridian, US
• Shantha Maheswari · Kanchinakote, IN
• Surya Kumar Ivg · Chennai, IN
• Mathangi Sandilya · Kanchinakote, IN
• Gaurav Khanduri · Sydney, AU
• Shubhashis Sengupta · Bengaluru, IN
• Marcio Miranda Theme · Tokyo, JP
• Badarayan Panigrahi · Kanchinakote, IN
• Tarang Kumar · Kanchinakote, IN

Key dates

• Filing date: Dec 20, 2021
• Grant date: Aug 1, 2023
• Expiry date: Dec 20, 2041

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04L41/149
• WIPO field: Computer technology
• WIPO sector: Electrical engineering

Abstract

Embodiments of the present disclosure provide systems, methods, and computer-readable storage media that leverage artificial intelligence and machine learning to identify, diagnose, and mitigate occurrences of network faults or incidents within a network. Historical network incidents may be used to generate a model that may be used to evaluate real-time occurring network incidents, such as to identify a cause of the network incident. Clustering algorithms may be used to identify portions of the model that share similarities with a network incident and then actions taken to resolve similar network incidents in the past may be identified and proposed as candidate actions that may be executed to resolve the cause of the network incident. Execution of the candidate actions may be performed under control of a user or automatically based on execution criteria and the configuration of the fault mitigation system.