Cognitive responses with electronic messaging
US11714966B2 · kind B2 · utility
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3References
20Claims
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Key dates
| Filing date | Nov 13, 2018 |
| Grant date | Aug 1, 2023 |
| Priority date | — |
| Expiry date | Feb 27, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/12
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Providing cognitive responses with an electronic message system includes predicting an urgency level corresponding to an electronic message received by the system based on detecting pre-defined features within the message and assigning a classification to the message based on the detected features. The message and corresponding urgency level can be mapped to a response action based on the classification assigned to the message. A notification of the response action and corresponding urgency level can be generated.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.