Automatic generation of clarification questions for conversational search
US11720634B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 9, 2021 |
| Grant date | Aug 8, 2023 |
| Priority date | — |
| Expiry date | Jan 26, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N5/043
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Training a machine learning language model to generate clarification questions for use in conversational search, including: Obtaining multiple dialogs between users and agents, each dialog including messages exchanged between a user and an agent, wherein one of the messages of each dialog includes a reference to a solution document provided by the agent. For each of the dialogs, operating a search engine to retrieve a text passage, relevant to at least one of the messages of the respective dialog, from the respective solution document. Training a machine learning language model to generate a new clarification question given at least one new message and multiple new text passages, wherein the training is based on a training set which comprises, for each of the dialogs: said at least one of the messages of the respective dialog, and the text passage retrieved for the respective dialog.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.