Devices for touchless gesture based customer assistance systems
US11726576B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 21, 2021 |
| Grant date | Aug 15, 2023 |
| Priority date | — |
| Expiry date | Oct 21, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/016
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system for allowing an individual to request assistance in a retail environment, the system comprising: (a) providing a physical device comprising at least one sensor, wherein the at least one sensor is capable of recognizing a set of gestures; (b) providing software to distinguish unwanted gestures from desired gestures within the set of gestures; (c) providing a means of communicating a notification to store associates within the retail environment; and (d) providing a means of resetting or canceling the request for assistance. Alternatively, the device may house a low power secondary sensor that is capable of detecting motion and/or the heat signature of a human hand.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.