Method and apparatus for SLA management in distributed cloud environments
US11729072B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 5, 2017 |
| Grant date | Aug 15, 2023 |
| Priority date | — |
| Expiry date | Dec 30, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L63/14
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Methods and apparatus are provided for Service Level Agreement managements in distributed cloud environments. A method comprises monitoring enforcements of Service Level Agreements for services provided to a plurality of tenants by a cloud provider; detecting a possible Service Level Agreement violation for a service provided to one tenant of the plurality of tenants, wherein the possible Service Level Agreement violation is related to performance or security requirements; and automatically mitigating the possible Service Level Agreement violation with cooperation with at least one of a cloud manager and a security management system of the cloud provider. The possible Service Level Agreement violation can involve a possible confliction between performance requirements and security requirements, and mitigating the possible Service Level Agreement violation comprises resolving the possible confiction for self-healing. Methods for an automatic Service Level Agreement update is also provided.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.