Social media distribution of offers based on a consumer relevance value

US11741483B2 · kind B2 · utility

Assignee

• American Express Travel Related Services Company, Inc. · US

Inventors

• Lee Chau · New York, US
• Terrence Fischer · New York, US
• Anthony Mavromatis · Brooklyn, US
• Andrew K. Smith · Hoboken, US
• Venkat Varadachary · New York, US
• Henry H. Yuan · Fremont, US

Key dates

• Filing date: Dec 14, 2017
• Grant date: Aug 29, 2023
• Expiry date: Aug 14, 2039

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q50/01
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

The systems and methods described herein may be used to recommend an item to a consumer. The methods may comprise determining, based on a collaborative filtering algorithm, a consumer relevance value associated with an item, and transmitting, based on the consumer relevance value, information associated with the item to a consumer. A collaborative filtering algorithm may receive as an input at least one of: a transaction history associated with the consumer, a demographic of the consumer, a consumer profile, a type of transaction account, a transaction account associated with the consumer, a period of time that the consumer has held a transaction account, a size of wallet, a share of wallet, and/or the like.