Scalable systems and methods for discovering and documenting user expectations
US11748248B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 4, 2022 |
| Grant date | Sep 5, 2023 |
| Priority date | — |
| Expiry date | Nov 4, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/20
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Techniques are described herein for selecting, curating, normalizing, enriching, and synthesizing the results of user experience (UX) tests. In some embodiments, a system identifies a set of expectation elements associated with one or more UX tests. An expectation element may specify, using unstructured data that does not conform to a schema, an expectation for a user experience and a respective outcome for the user experience. A themer model may generate predictions that map the respective expectation elements to a theme from a theme schema, which may include a plurality of themes. A selector model may generate selection scores for the expectation elements. The predicted themes and selection scores may be used to render user interfaces and/or trigger other actions directed to optimizing a product's design.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.