Feedback control for automated messaging adjustments
US11755656B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 13, 2022 |
| Grant date | Sep 12, 2023 |
| Priority date | — |
| Expiry date | Jun 13, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/40
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A processor may receive data and generate a quantified representation of the data by processing the data using at least one machine learning (ML) algorithm, the quantified representation of the data indicating a sentiment of content of the data. The processor may automatically revise the content of the communications data. The revising may include determining a reaction to the content of the communications data, generating a quantified representation of the reaction, determining a difference between the quantified representation of the reaction and the quantified representation of the communications data, identifying, based on the difference, a portion of the content having an unintended sentiment, and replacing the portion of the content with different content.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.