Method, system, and medium for managing suspended customer transactions in a retail environment
US11763363B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 26, 2020 |
| Grant date | Sep 19, 2023 |
| Priority date | — |
| Expiry date | Mar 6, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06V30/10
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A network node associated with a retail store receives digital images from customers who have initiated a customer transaction at a first location. The digital images are unique and are associated with the transaction. The transaction is then temporarily suspended. To resume the transaction, the customer provides information describing features of the previously provided digital image. The network node uses this information to locate the corresponding digital image, and thus, the corresponding suspended transaction, and to authenticate the customer to resume the transaction. Provided the customer is authenticated, the node resumes the suspended transaction.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.