Analyzing device, analyzing method, and analyzing program
US11768730B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 18, 2020 |
| Grant date | Sep 26, 2023 |
| Priority date | — |
| Expiry date | Mar 18, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A storage unit (14) stores a service procedure constituting business, a service support system used in the service procedure, and a service function constituting the service support system in association with each other, and stores a status determination checklist in which a plurality of conditions for determining whether the service procedure, the service support system, and the service function are normal are represented by a logical combination. A service function determination section (15d) determines whether a service function corresponding to the service support system is functioning normally, by using failure information of a service support system and the status determination checklist. When it is determined that the service function is not functioning normally, a service activity determination section (15e) determines whether a service procedure corresponding to the service function is normally executed, by using the status determination checklist.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.