Patent · US Active

Feedback-updated data retrieval chatbot

US11775511B2 · kind B2 · utility

1Cited by
5References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateAug 3, 2021
Grant dateOct 3, 2023
Priority date
Expiry dateSep 25, 2041

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q30/015
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

A computer retrieves data from a database. The computer retrieves a Machine Learning (ML) model trained to generate database queries. The computer applies the ML model to generate a primary database query based, at least in part, on a user inquiry available to the computer. The computer retrieves the primary database query, an initial set of data from a database available to the computer. The computer, in response to retrieving the initial set of data, receives feedback assessing the initial set of data. The computer, in response to receiving the feedback, applies a Natural Language Processing (NLP) model to identify query adjustment content within the feedback. The computer revises the primary database query based, at least in part, on the model adjustment content, to generate a secondary database query. The computer retrieves using the secondary database query, a secondary set of data from the database.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.