Tracking sources of after-hours activity based on events managed via an electronic communication application
US11783297B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 20, 2021 |
| Grant date | Oct 10, 2023 |
| Priority date | — |
| Expiry date | Dec 20, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/1097
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Methods and systems for tracking sources of after-hours activity based on events managed via an electronic communication application. One method includes accessing a log storing time information, receiver information, and originator information of an event managed via the electronic communication application, determining, based on the receiver information, a predetermined after-hours period of a receiver of the event, determining, based on the originator information and stored organizational data, an organizational group of an originator of the event, and determining, based on the time information, whether the event occurred during the predetermined after-hours period of the receiver. The method also includes, in response to determining that the event occurred during the predetermined after-hours period of the receiver, adding a value to an after-hours count associated with the organizational group of the originator, and modifying operation of the electronic communication application as used by at least one user included in the organizational group.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.