Patent · US Active

Example-based voice bot development techniques

US11804211B2 · kind B2 · utility

0Cited by
4References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateDec 4, 2020
Grant dateOct 31, 2023
Priority date
Expiry dateMay 19, 2041

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG10L2015/0635
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Implementations are directed to providing a voice bot development platform that enables a third-party developer to train a voice bot based on training instance(s). The training instance(s) can each include training input and training output. The training input can include a portion of a corresponding conversation and a prior context of the corresponding conversation. The training output can include a corresponding ground truth response to the portion of the corresponding conversation. Subsequent to training, the voice bot can be deployed for conducting conversations on behalf of a third-party. In some implementations, the voice bot is further trained based on a corresponding feature emphasis input that attentions the voice bot to a particular feature of the portion of the corresponding conversation. In some additional or alternative implementations, the voice bot is further trained to interact with third-party system(s) via remote procedure calls (RPCs).

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.