Patent · US Active

Intelligent agent to simulate customer data

US11842357B2 · kind B2 · utility

0Cited by
19References
20Claims
0Family size

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Key dates

Filing dateNov 5, 2019
Grant dateDec 12, 2023
Priority date
Expiry dateApr 13, 2040

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06N20/00
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Embodiments can provide a computer implemented method for simulating customer data using a reinforcement learning model, including: generating an artificial customer profile by combining randomly selected information from a set of real customer profile data; providing standard customer transaction data representing a group of real customers having similar transaction characteristics as a goal; performing a plurality of iterations to simulate the standard customer transaction data; and combining the artificial customer profile with the simulated customer transaction data to form simulated customer data. In each iteration, the method includes conducting an action including a plurality of simulated transactions; comparing the action with the goal; providing a feedback associated with the action based on a degree of similarity relative to the goal; adjusting a policy based on the feedback.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.