Using customer input to determine proper functionality of a block storage service
US11861627B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 30, 2018 |
| Grant date | Jan 2, 2024 |
| Priority date | — |
| Expiry date | Jan 12, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F9/542
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A block storage service analyzes customer behaviors as external signals to the health of the block storage service. In one example, using rules set by a customer for a health monitoring service, the block storage service can gain insights into what the customer cares about. The customer rules can then be used to setup internal monitors within the block storage service. If the internal monitors are triggered, the block storage service can proactively correct problems before the customer alarm thresholds are reached. For example, customer volumes can be moved to increase performance characteristics. In some cases, if the customer has too much performance capability, the customer volume can be moved to a less costly alternative.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.