Automated mass message processing

US11868206B2 · kind B2 · utility

Assignee

• SAP SE · DE

Inventors

• Hemant Mangal · Kanchinakote, IN
• Mohit V. Gadkari · Kanchinakote, IN
• Arpit Jaiswal · Kanchinakote, IN
• Divya Arun Patil · Kanchinakote, IN
• PankajKumar Agrawal · Jamshedpur, IN
• Mukesh Kumar · Saint Albans, US
• Pooja Ramarathnam · Kanchinakote, IN
• Bhavya Jha · Kanchinakote, IN

Key dates

• Filing date: Jun 23, 2021
• Grant date: Jan 9, 2024
• Expiry date: Jun 23, 2041

Classification

• Technology area (CPC G): Physics
• CPC primary: G06F11/1438
• WIPO field: Computer technology
• WIPO sector: Electrical engineering

Abstract

The present disclosure involves systems, software, and computer implemented methods for automated message processing. Information associated with a failure message generated in response to process integration failure between two computer-implemented applications is received. The two computer-implemented applications include a sender application and a receiver application. The information includes a sender application/receiver application interface and details that caused the failure. Using the received information, multiple failure message similar to the failure message are identified. The identified messages were generated in response to the same process integration failure between the two computer-implemented applications. For either the sender or the receiver application, a resolution class operation executable to rectify the process integration failure is identified. The resolution class operation is simultaneously executed for all of the multiple failure messages.