System for minimizing repetition in intelligent virtual assistant conversations
US11868732B2 · kind B2 · utility
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25References
11Claims
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Key dates
| Filing date | Aug 8, 2022 |
| Grant date | Jan 9, 2024 |
| Priority date | — |
| Expiry date | Aug 8, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/223
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
This disclosure describes techniques and architectures for evaluating conversations. In some instances, conversations with users, virtual assistants, and others may be analyzed to identify potential risks within a language model that is employed by the virtual assistants and other entities. The potential risks may be evaluated by administrators, users, systems, and others to identify potential issues with the language model that need to be addressed. This may allow the language model to be improved and enhance user experience with the virtual assistants and others that employ the language model.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.