System and method for tracking guests or collecting feedback for an entertainment attraction
US11869022B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Dec 21, 2016 |
| Grant date | Jan 9, 2024 |
| Priority date | — |
| Expiry date | Aug 4, 2038 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10T137/0324
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A mobile application for execution upon an electronic device, system, or method for an amusement park or waterpark for tracking guests and collecting feedback. The application provides information, entertainment or other data to the user within the park. The application may determine a position within the park and display notifications (discounts, menus, etc.) at nearby vendors or provide recommendations based upon wait times. The application may allow for reservations at vendors. The application may determine ride sequence(s) based upon various characteristics and navigate according to such sequence(s). Puzzles, games, or other entertainment or educational activities may be displayed to the user for providing rewards based upon their participation. Guests may be tracked using a variety of technologies and information determined (dispatch rates, queues, etc.) by such tracking. Feedback (customer satisfaction) may be collected at guest interfaces. Guest interfaces may allow communication or other data presented between or to guests.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.