System and method for designing artificial intelligence (AI) based hierarchical multi-conversation system
US11875125B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 18, 2021 |
| Grant date | Jan 16, 2024 |
| Priority date | — |
| Expiry date | Feb 9, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Method and system for determining a conversation system from a multi-conversation system using Artificial Intelligence (AI) is provided. The method includes receiving a user query associated with a domain and creating a hierarchical tree comprising a root node and a child node using a first pre-trained machine learning model. The method further includes traversing the hierarchical tree for a path between root node and one leaf child node to identify a topic hierarchy. The path is associated with a confidence score corresponding to mapping between user query and match data of nodes in the path. The method further includes determining a conversation system from the multi-conversation system for outputting data to answer the user query corresponding to one leaf child node of one path with a highest confidence score.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.