Carwash service enrollment system and method

US11878664B2 · kind B2 · utility

Assignee

• VQ, Inc. · US

Inventors

• Todd Stoel · Allegan, US
• Andrew S. VanWylen · Holland, US
• Hope Wadle · Walker, US
• Larry Pethick · Byron Center, US
• Mike Lemmen · Holland, US
• Juha Riikonen · Tampere, FI
• Mikko Seppa · Masku, FI

Key dates

• Filing date: Jan 18, 2023
• Grant date: Jan 23, 2024
• Expiry date: Jan 18, 2043

Classification

• Technology area (CPC G): Physics
• CPC primary: G07F17/20
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A system and method for enrolling new carwash customer account profiles can or automatic access to carwash equipment. Baseline information is collected along with vehicle images for quick enrollment. The new customer can enter the carwash right away. As long as the account remains unclaimed the system periodically sends reminder messages. The unclaimed account can still wash, and the registration can be completed on the customer personal device while the vehicle is being washed or another convenient time. This provides a quick and easy way to register a new customer for a carwash subscription service or pay per wash product with automatic capture of much of the customer information—reducing the number of steps for the customer and team member operating the point-of-sale device. There is no need for manual entry of credit card information or vehicle information, enhancing enrollment efficiency for the customer.