Artificial intelligence engine providing automated error resolution
US11886281B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 13, 2021 |
| Grant date | Jan 30, 2024 |
| Priority date | — |
| Expiry date | Feb 2, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2201/81
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Aspects of the disclosure relate to automated error processing. A computing platform may receive historical error/solution information. The computing platform may train, using the historical error/solution information, an artificial intelligence engine to automatically identify solutions for current errors for a plurality of users. The computing platform may identify current errors for a user of the plurality of users. The computing platform may notify the user of the current errors. The computing platform may receive a request to correct an error of the one or more current errors. The computing platform may identify, using the artificial intelligence engine, a solution to the error. The computing platform may automatically perform actions to achieve the solution. The computing platform may send, after performing the actions, commands directing an event processing system to process an event with which the error was associated, which may cause the event processing system to process the event.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.